Exit No. 36 Sheikh Zayed Rd Sidra Tower Fraser Suite
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640 m
Street # 28 - Al Ittihad Rd Next to Dnata Car Park
Bistro Domino
720 m
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770 m
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Baith Al ArabiBaith Al Arabi
700 m
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Mohammad Faisal
710 m
Al Khabaisy Road
Jungle Juice
570 m
Lamcy Plaza Food Court Sheikh Rashid Road
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
spacious rooms
interesting dining
unfriendly service
location not near metro
7.6/10
Very good
Rooms
8.4
Location
8.4
Service
6.4
Dining
7.6
Guest reviews
7.6/10
based on 8 reviews
8.4
8.4/10 based on 6313 reviews
John
United Kingdom,
May
2024
7.0/10
The hotel offers comfortable rooms with a lovely terrace and a spacious bathroom. The shower is great, and the bed is very comfortable. While the service could improve in terms of friendliness and response time, there is room for learning about customer service. The location is convenient, within a 10-minute walk to the metro station, although the large parking area can be noisy. The dining experience provides interesting varieties of warm dishes. Overall, the hotel facilities are good with potential for enhancement.
Rooms
8.0
The rooms are spacious with a big bathroom, great shower, and a comfortable bed.
Service
6.0
The staff could improve in smiling at customers and responding promptly and politely.
Location
7.0
A convenient location near the metro station with some noise from the large parking area.
Dining
7.0
Dining options offer good quality dishes with interesting varieties.
Facilities
7.0
The facilities provided are satisfactory.
Peter
United Kingdom,
March
2024
7.4/10
This hotel is a mixed bag - the rooms are spacious with nice interiors and a great shower, but the service lacks friendliness and promptness. The location is convenient near the airport but a bit far from the metro. The dining offers interesting Korean dishes, and the facilities are modern and well-maintained.
Rooms
8.0
The rooms are spacious with nice interiors and a great shower.
Service
5.0
The service could improve in friendliness and promptness.
Location
7.0
The hotel is convenient near the airport but a bit far from the metro.
Dining
8.0
The dining offers interesting Korean dishes.
Facilities
9.0
The facilities are modern and well-maintained.
spacious rooms
unfriendly service
Rose
United Kingdom,
March
2024
8.2/10
The hotel offers a relaxing stay with beautiful interiors and a nice terrace. The bed is comfortable, and the shower is great, providing a pleasant experience overall. However, the customer service could improve by being more welcoming and polite, but the range of convenient services compensates for this. The location is conveniently close to the Dubai Mall and downtown Dubai, making it a prime spot to explore the city. The dining experience offers interesting varieties and good quality dishes. The facilities are well-kept, enhancing the stay. The value for money is fair, though it may not be ideal for those seeking a perfect service.
Rooms
9.0
The interiors are nicely done, with a cozy terrace, comfortable bed, and great shower.
Service
7.0
The staff could improve in customer service skills, but the available services like room service and housekeeping are commendable.
Location
8.0
The hotel is conveniently located near the Dubai Mall and downtown Dubai, offering easy access to various attractions.
Dining
8.0
The dining experience is delightful with interesting varieties and good quality dishes.
Facilities
9.0
The facilities are well-equipped and functional, enhancing the overall stay experience.
Henry
United Kingdom,
March
2024
7.6/10
The hotel was conveniently located next to the airport, making it ideal for travelers. The rooms were spacious and clean, offering a comfortable stay. The service, while efficient, could improve in terms of a more customer-oriented approach. The dining options were satisfactory with a variety of interesting dishes. Overall, a decent choice for a stay in downtown Dubai.
Rooms
8.0
The rooms were spacious and clean, providing a comfortable stay.
Service
7.0
The service was efficient but lacked a more customer-oriented approach.
Location
9.0
The hotel is conveniently located next to the airport, making it ideal for travelers.
Dining
7.0
The dining options offered a variety of interesting dishes.
Facilities
7.0
The hotel facilities were decent, meeting basic needs.
Jeff
United States,
February
2024
7.6/10
The hotel has a great shower and a big bathroom, with nice interiors and a terrace. The staff could improve their customer service skills, but overall, the service provided was acceptable. The location is really close to the airport, within walking distance to the metro station and Al Rigga restaurants. The dining options offer interesting varieties with good quality. The facilities are well-maintained.
Rooms
8.0
The room had a great shower and a big bathroom. The interiors were nicely done, and I loved having a terrace to relax on.
Service
6.0
The staff could improve their customer service skills by being more friendly and responding in a timely and polite manner. However, they did manage to provide the necessary services during my stay.
Location
9.0
The hotel's location is extremely convenient, being really close to the airport. It's also within walking distance to the metro station and Al Rigga restaurants.
Dining
7.0
The dining experience offered interesting varieties with good quality dishes. However, the chopped salads were not as appealing as I had hoped.
Facilities
8.0
The facilities at the hotel were well-maintained and provided everything I needed during my stay.
Charles
United States,
January
2024
8.4/10
Wow, what a spot! I couldn't believe how close I was to the Dubai Mall and just a short walk to Al Rigga restaurants. The rooms were luxurious and the bed was so comfortable; the bathroom was huge with an amazing shower. The service was okay, could use a bit more warmth, but the facility was well-equipped. The dining experience was fantastic with a variety of tasty dishes. Great value for the money!
Rooms
9.0
The rooms were beautifully decorated with a cozy bed and spacious bathroom.
Service
7.0
The service was decent, could be more welcoming and prompt.
Location
9.0
The hotel's location is top-notch, very convenient to the Dubai Mall and the metro station. Also, close to the airport for easy travel.
Dining
8.0
I enjoyed the dining options with high-quality, delicious dishes.
Facilities
9.0
The facilities were well-maintained and provided all the comforts I needed during my stay.
John
United Kingdom,
May
2023
7.6/10
The hotel offers spacious rooms with big bathrooms and comfortable beds. The terrace provides a nice outdoor space to relax. The great shower adds to the comfort, but the pricing could be considered a bit high for what's offered in return.
Rooms
8.0
I loved the big bathroom and terrace in my room. The bed was super comfortable, and the great shower was a nice touch.
Service
6.0
The service was a bit lacking. The staff could improve on customer service skills like smiling and being more timely and polite in their responses.
Location
9.0
The hotel is conveniently located near the airport and just a 10-minute walk from the metro station, making it easy to get around.
Dining
8.0
The dining experience was enjoyable with good quality food and interesting varieties. The homemade rolls were a nice touch.
Facilities
7.0
The facilities were well-maintained and provided the necessary amenities for a comfortable stay.
Mark
United States,
April
2023
8.4/10
I absolutely loved my stay at this hotel! The rooms were beautifully designed with a lovely terrace and a fantastic shower. The bed was also incredibly cozy. The service could use a bit of improvement in terms of customer interaction, but overall it was satisfactory. The location was great, just a short walk from the airport and downtown Dubai. The dining experience offered interesting varieties with good quality, especially the grilled dishes. The facilities were top-notch with everything I needed for a comfortable stay.
Rooms
9.0
The rooms were beautifully designed with a lovely terrace and a fantastic shower. The bed was incredibly cozy.
Service
7.0
The staff could improve their customer interaction skills but were overall satisfactory.
Location
9.0
The hotel is conveniently located just a short walk from the airport and downtown Dubai, making it an ideal spot for travelers.
Dining
8.0
The dining experience was delightful, offering interesting varieties with great quality, especially the grilled dishes.
Facilities
9.0
The facilities were top-notch, providing everything I needed for a comfortable stay.